All our Smart-Heat gas heaters come with wall mount brackets. Ceiling poles, deflectors and controllers can be purchased as additional accessories.

No, our Bromic Smart-Heat gas heaters need to be installed by a licensed technician.

Yes, these heaters have an electric ignition which requires an electrical supply.

We recommend adding the Bromic On/Off controller and wireless remote, so the heater can be turned off and on from the comfort of your home. Alternatively, the heater can also be controlled via a standard wall switch.

Our gas heaters are on/off only. If you’re looking for a dimmable option, the we would recommend our Bromic electric heaters, which allow for more precise control over the heat output.

No. Heat deflectors are available as an additional accessory.

No, we do not offer cover for our fixed installed heaters as these present a fire-hazard as there is a risk the heater might get accidentally switched on with the cover on.

Yes, the heater can be connected to smart home and building technology, provided the system has been fitted with a RS232 port. For this, you require our On/Off Controller and our Bromic Smart-Heat Link RS232 plugin.

The number of Platinum gas heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.

The choice between a natural gas and electric outdoor heating depends on your specific needs and accessibility to fuel source. Not sure how to select which option is right for your space? Check our Comparative Fuel Guide below.

Running costs will vary per model and power output (wattage for electric and BTU for gas). In general, natural gas tends to be the cheapest way to heat a patio, followed by electric and then propane. Below is an estimate on how much it would cost to heat a 400ft2 patio with Bromic’s range of patio heaters.

Still unsure on whether to choose gas or electric patio heaters? Head over to our complimentary design service page and one of our heating experts will be able to advise you on the ideal solutions for your project.

Bromic’s Platinum Gas heater does require ventilation as potentially harmful biproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.

Yes, Bromic’s Platinum Collection of outdoor heaters are designed to be weather resistant. Constructed from 304-grade stainless steel with a fully sealed heater body to protect internal elements, this outdoor ceramic heater is IP certified for outdoor use, making them durable and reliable, even in various weather conditions. It is important to install these heaters under coverings to protect from the elements and conduct regular maintenance for longevity of use.

While Bromic’s Platinum Collection heaters, including their Platinum Gas ceramic heater for outside, are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Platinum heaters, including the ceramic heater for outside, when not in use and following the installation manuals for safe operation and maintenance. Afraid you will forget? Check out Bromic’s control options for added piece of mind.

Consult the product installation manuals for specific clearance requirements, as these guidelines are crucial for safe and efficient operation. Generally, proper clearances are necessary to prevent hazards, ensure safety, and maintain the longevity of the heaters.

There are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.

Radiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.

Yes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.

The Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.

There are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.

Besides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.

We offer various options to control your heater. Depending on the model, you can choose between simple on/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.

Yes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.

Bromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.

You choose how you wish to control your heater. You can pair any combination and number of Bromic On/Off and/or Dimmer controls together with one Bromic Smart-Heat Link.

While all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.

Bromic Heaters are weather resistant, but not water proof.  They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.

No, all the fixed mounted heaters must be installed by a licensed technician.

In North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.